Timeline

December 2024

Discipline

UX , UI, Prototyping

Team

Manvi Lakhotia

Suhani Srivastava

Travelrrr - Simplifying trip planning through personalised, AI-powered guidance

Travelers face significant challenges in planning and organising their trips efficiently, due to the complex nature of managing multiple aspects of travel and lack of reliable resources, making planning a chore rather than an exciting part of the journey.

Highlights

Insights from Articles and Papers

Understanding the Brand & Goals

To transform travel planning from a chaotic task into a personalised, seamless, and enjoyable experience through intelligent assistance.

Core Goals:

Make trip planning feel like a conversation, not a chore

Provide real-time, flexible, and budget-friendly travel recommendations

Centralise trip planning: chat, itinerary, cost, preferences—all in one place

Target Users

Young Travelers (18–35): Want easy, budget-conscious planning

Groups: Need better coordination and shared planning

Anxious/First-Time Travelers: Want guidance and reassurance

Competitive Analysis

Google Travel: Great data, no personality

TripIt: Organized, not interactive

MakeMyTrip: Feature-rich, but cluttered

GuideGeek: AI-based, lacks emotional intelligence

Kayak: Good comparisons, no planning support

See Detailed Research (Including persona and journey mapping )

See Detailed Research (Including persona and journey mapping )

See Detailed Research

(Including persona and journey mapping )

Use Voy,

Your Pocket Travel Agent!

Human touch in Language and Responses; providing a sense of reliability

Excited and Reassuring; to ensure you are not overwhelmed or worried

Vibrant and homely in appearance reducing the seriousness of planning and keeping it light-hearted

Human touch in Language and Responses; providing a sense of reliability

Excited and Reassuring; to ensure you are not overwhelmed or worried

Vibrant and homely in appearance reducing the seriousness of planning and keeping it light-hearted

Add Members to the Chat

Adding trip members to the chat streamlines coordination by eliminating the extra steps like need to update, ask, and wait for their preferences and opinions.

Aware Suggestions

This feature uses aware intelligence, to provide accurate & personalised recommendations based on your current location.

Input reliant Planning

Taking into account essential factors such as personal interests, travel history, and individual concerns to deliver a highly tailored and enhanced user experience.

Tailored and Flexible Results

Curate an all-in-one itinerary with estimated daily costs eateries recommended for you, and options for feedback and itinerary adjustments.

Reflection

Reflection

Key Takeaways

Key Takeaways

Users want more than just suggestions, they want real help tailored to them

Budget is a critical factor often missed by current tools

Emotional tone and trust matter, planning should feel exciting, not stressful

Group coordination needs to be built within the planning tool

A single platform that combines search, chat, and itinerary building is highly valued

What would I do differently?

What would I do differently?

Spend more time understanding group dynamics in planning

Test visual tone and chatbot personality earlier to better match user emotions

Integrate a smart budget calculator sooner

Include more real-world trip simulations during testing to find hidden friction points

Involve more diverse traveler types (e.g., solo travelers, older users) in research